Frequently Asked Questions

Everything you need to know about your gear and orders.

How do I determine the right wetsuit size?

We recommend using our online Size Finder. By entering your height, weight, and body type, our algorithm calculates the best fit based on our specific performance cuts.

What is the estimated shipping time for my order?

Orders are typically processed within 24 hours. Delivery usually takes 2-4 business days within Europe and 5-7 business days for international shipments.

Can I return my items if they don't fit?

Yes, we offer a 30-day return policy. Items must be in their original condition with tags attached. We provide a prepaid return label for most regions to ensure a smooth exchange process.

How should I care for my SRFACE wetsuit to make it last?

Rinse your suit with fresh water after every session, avoid direct sunlight when drying, and never use a washing machine or dryer. Hang it doubled over a thick hanger to prevent shoulder stretching.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and various local payment methods like iDEAL and Bancontact.

Do you offer a warranty on your products?

Every SRFACE product comes with a 1-year limited warranty against manufacturing defects and workmanship to ensure you stay in the water longer.